Terms of Service

Terms of Service

Welcome to Urban Gleam. By using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our site or making a purchase. If you do not agree to these terms, you may not access or use our services.

1. General Terms

1.1 By accessing and using Urban Gleam (the "Site"), you agree to these Terms of Service, all applicable laws, and regulations.
1.2 We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes.

2. Eligibility

2.1 By using this site, you represent that you are at least 18 years old or have the consent of a parent or guardian to use this platform.
2.2 The Site is intended for users in India. Access to or use of the Site outside of India is at your own risk, and you are responsible for compliance with local laws.

3. Products and Pricing

3.1 All products listed on our website are subject to availability. We reserve the right to limit the quantities of any products or services we offer. 3.2 Prices for our products are subject to change without prior notice. We reserve the right to modify or discontinue a product at any time without liability to you or any third party. 3.3 The images of products are for illustrative purposes only. Actual colors or appearance may vary due to your device’s display settings.

4. Orders and Payments

4.1 By placing an order on our website, you agree to provide current, complete, and accurate purchase and account information.
4.2 Payments for all orders are to be made using Cash on Delivery (COD) only. No other payment methods are supported at this time.
4.3 We reserve the right to cancel any order if fraud or unauthorized use is suspected.

5. Shipping and Delivery

5.1 We deliver across India. Shipping times may vary depending on your location. Estimated delivery times are provided during checkout. 5.2 Any delays caused by external factors, such as courier service delays, holidays, or unforeseen circumstances, are beyond our control. 5.3 If an incorrect shipping address is provided, we are not responsible for lost or undelivered packages.

6. Return and Refund Policy

6.1 We accept returns for eligible items within 7 days of delivery. To initiate a return, contact our support team. 6.2 Products must be returned in their original packaging and unused condition.
6.3 Refunds will be issued only after the returned item has been inspected and approved. 6.4 Certain items, such as cosmetics and personal care products, may not be eligible for returns for hygiene reasons.

7. Intellectual Property

7.1 All content on this site, including text, images, graphics, and logos, is the property of Urban Gleam or its content suppliers and is protected by copyright laws.
7.2 You may not use, reproduce, or distribute any content without prior written consent from Urban Gleam.

8. Limitation of Liability

8.1 Urban Gleam shall not be liable for any damages arising from your use of the website or inability to use the website. 8.2 We are not responsible for any indirect, incidental, or consequential damages, including but not limited to loss of data or profit.

9. Governing Law

9.1 These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes will be resolved exclusively in the courts of [your jurisdiction, e.g., New Delhi].

10. Contact Information

For any questions or concerns about these Terms of Service, please contact us at:
Email: support@urbangleam.com

Thank you for choosing Urban Gleam. We’re excited to serve you and help you shine brighter every day!