Privacy Policy

Privacy Policy

At Urban Gleam, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website or services. By accessing our site, you agree to the practices described in this policy.

1. Information We Collect

1.1 Personal Information: When you place an order or sign up for our newsletter, we collect personal details such as your name, email address, phone number, and shipping address.

1.2 Non-Personal Information: We may collect non-personal information, such as browser type, IP address, and browsing behavior, to improve our website's functionality and user experience.

2. How We Use Your Information

2.1 To process and fulfill your orders, including shipping and handling.

2.2 To communicate with you about your order status, updates, and promotional offers (if you have opted in).

2.3 To improve our website’s functionality, design, and overall shopping experience.

2.4 To comply with legal requirements and prevent fraudulent activities.

3. Sharing Your Information

3.1 We do not sell, trade, or rent your personal information to third parties.

3.2 We may share your information with trusted service providers, such as courier companies, to fulfill your orders.

3.3 In cases required by law or for the protection of our rights, we may disclose your information to legal authorities.

4. Cookies and Tracking Technologies

4.1 Cookies: We use cookies to improve your browsing experience, such as remembering your preferences and optimizing website performance.

4.2 Analytics: We use third-party analytics tools to monitor website traffic and gather insights about user behavior. These tools may collect anonymized data that helps us improve our services.

4.3 You can disable cookies in your browser settings, but doing so may affect your ability to use some features of our site.

5. Data Security

5.1 We use secure servers and encryption technology to protect your personal information.

5.2 While we take reasonable measures to safeguard your data, no method of transmission over the internet is 100% secure. Therefore, we cannot guarantee absolute security.

6. Your Rights

6.1 You have the right to access, update, or delete your personal information stored with us. To do so, please contact us at support@urbangleam.com.

6.2 You may opt out of receiving promotional emails by clicking the "unsubscribe" link at the bottom of our emails.

7. Third-Party Links

7.1 Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies.

8. Changes to This Privacy Policy

8.1 We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated date.

8.2 We recommend reviewing this policy periodically to stay informed about how we are protecting your information.

9. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: support@urbangleam.com
Phone: [Insert Phone Number]
Address: [Insert Address]

Thank you for trusting Urban Gleam. We are committed to protecting your privacy and providing you with a secure shopping experience.